Due to COVID-19, all physical orders will only be shipping on each Wednesday - Free shipping over $50 (CAN & US) and over $70 (WORLDWIDE)

FAQ

Why is there only a certain amount of available product quantities?
Unfortunately doing this part time, I don't always have the time or the resources to make an abundant sachets or charms.

When will my product ship?
Your order should ship within 24 hours of original purchase, if it will not be shipped within 24 hours, I will make an announcement on Instagram if it's affected the whole shop, or contact you personally if there is a problem with your order.

How long will it take my product to arrive?
Shipping will depend on where you reside. Estimated shipping for Canadians is 5 business days maximum depending on how far East or West you are. Shipping to United States is 7 business days maximum. Shipping can take up to 21 days outside of Canada and the US

Can I purchase a custom spell?
Unfortunately I do not do custom spells. The products I have created are meant to be multi-use no matter your craft or desire.

How can you do a reading if I'm not physically shuffling the cards?
What I do is that when I get your order, I use your first and last name as a focal point while I shuffle and think about the spread you have chosen. By using the information given and my own shuffling techniques I can read your tarot for you.

What if I don't like the outcome of my reading?
Unfortunately, any type of divination is meant to tell you what you need to hear, not what you want to hear. Tarot is no exception and I can only tell you the interpretation, I can't make them appear in a certain order so you can have the reading you want.

Can I get a refund on my reading?
The only way to get a refund on your reading is you contact me at info@awitchaloneshop.com before you receive your reading. You can not receive a refund on readings that have already been performed and emailed out to you.

What is the time frame on receiving a reading?
You will receive your reading within 48 business hours of purchase. Please keep that in mind when purchasing your reading. If you purchase late on a Friday night, you most likely won't receive your reading until Monday or Tuesday.

What will I get in the email?
Your email will consist of an in-depth interpretation of your spread, as well as a photo attached of the cards that were pulled for you. This includes any cards that happen to jump out while I intuitively shuffle for you.
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